EP024: Change Management for RFP (and Business) Success – with Donna Warrick of Jamesson Solutions
To run a successful business in the modern world, it is crucial that you operate from a growth mindset, cultivating a willingness to evolve and adapt in order to stay relevant. But change isn’t easy. So, how do you help your team overcome an ‘it can’t be done’ mindset and communicate the value in making a change?
With a 20-year background in training and leadership development, Donna Warrick is an expert in the realm of customer service, conflict management and professional development. She serves as the President of Jamesson Solutions, a leadership development, talent management and selection firm based in Greensboro, North Carolina. Donna has extensive experience supporting clients across many sectors, including manufacturing, financial services, property management and biotechnology.
Today, Donna returns to the podcast to get into the nitty gritty of change management. She reviews the concept of operating either above or below the line, describing how curiosity and open-mindedness pay off in terms of influence and innovation. Donna explains how a fear of the unknown makes many resistant to change and how to overcome the ‘it can’t be done’ mindset. She also shares the value in communicating personal benefits to team members and finding internal advocates to help drive the message for change. Listen in for Donna’s insight around recognizing the risks and rewards of change—and remembering that human beings are involved!
The concept of operating either above or below the line
How operating above the line builds trust and influence
Why the human brain is wired to operate below the line
How to develop self-awareness of where you’re operating
Donna’s definition of change management
How fear of the unknown makes us resistant to change
How to overcome the ‘it can’t be done’ mindset
How to frame change in terms of current/future state
What leadership needs to communicate about change
The value in finding advocates to help drive the message
The significance of building a case on ‘what’s in it for you’
How team discussions reveal what you didn’t consider
When it’s appropriate to reconsider making a change
The need for leadership to consider the risks and rewards